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April 2008

Guaranteed Play by Linda Boyd

One thing’s for sure, the promotional department did a bang-up job getting the word out about the “next best thing” ready to hit casino floors. Guaranteed Play (GP) got more publicity than Britney Spear’s opening act for the MTV Music Awards. Not only that, but it had potential applications for video poker as well as slots and some table games, like blackjack. I had been reading about GP for quite a while, and since it seemed to be a big hit with both focus groups and at the Global Gaming Expo (G2E), I decided to take a closer look.

Game Development: International Game Technology (IGT) and Walker Digital partnered to develop some new games; the first product of their collaboration was Guaranteed Play. Jay Walker contracted Action Gaming (creators of multi-play, a huge success) to develop a new gaming format. The idea was to come up with a gaming concept designed for casual players who were willing to give up their small stake in return for playing time.

Jay Walker actually compared it to going to the movies and dinner, strictly entertainment. Even when someone pointed out that gamblers wanted some excitement and risk, Walker was adamant that reading the mind of players wasn’t rocket science and pushed forward. Quoting IGT’s video poker director, John Daley, “Our biggest challenge has been players who say it’s too good to be true. They’re looking for the catch.” Industry giants IGT, Walker Digital and Action Gaming use test groups. According to Daley, individuals making up the focus groups said they liked the idea of knowing where their money was going.

A problem I see with guaranteed play as well as other games might be that those developing the product probably aren’t gamblers. In fact, that’s why some of the instructions on video poker devices are faulty, they were written by non-players. (For example, in video poker you hold cards, and some instructions tell you to discard; correct idea, but a poor way of wording an explanation.) As for the focus groups, they were told GP’s odds were about the same as for traditional games, which in my estimation is not entirely accurate. And since testers in these situations are playing with fake money, sometimes their perceptions are distorted. The math will be clear in the next section as to why GP’s expected return (ER) is not close to the theoretical return with the traditional format. I think it would have been more accurate to name the game “Pay to Play.

”Here’s how it works.

The Rules: You deposit money into a video poker machine and a screen pops up asking if you want to play traditional video poker or GP. If you select GP, then the display screen will list the rules. After you indicate that you agree to the rules of the games, your purchase will begin. The all-important credit meter begins with zero credits and the game meter, something not on traditional machines, indicates how many games remain. Each time you play a hand (a hand and a game mean the same thing) one game is subtracted from the game meter and five credits are subtracted from the credit meter. You play each hand until one of two things happens. You have no games left on the game meter because you have played exactly the number of hands purchased. Or you decide to cash out, forfeiting all remaining games; you will have played less than the number of hands purchased.

If you play all games purchased, then one of three situations will apply. You have a positive number of credits. In this case you print your ticket and can cash it in like any other TITO. You have zero credits. In this case your session is over and you can deposit more money to play a new session or leave. You have a negative amount of credits and have the same options as in the second situation. You can’t cash out your ticket to play another machine and you can’t switch games. I’ll explain why in the next section.

Specific Example: Let’s say you’ve decided to play a quarter 9/6 Jacks or Better (JOB) Guaranteed Play game. You pay $20 for 75 games and you’re ready to roll. See the blue chart below. Note that “NA” means “not applicable.”
 

See the blue chart below. Note that “NA” means “not applicable.”

You can see that you’re always exactly 80 credits, or $20 behind the traditional game. Now, I could have just said that, but it wouldn’t have the same impact as actually seeing what’s taking place. JOB pays double your wager for two pair, but, other than a royal, there are few big jackpots. (A straight flush, paying 250 credits is the other possibility with a probability of 1 in 9,148.) It translates to meaning that at the end of the 75 games you’re likely to be fairly close to your original credits on the meter. Even if you have some hard luck, like in this example, you’re more likely to remain positive in a 9/6 JOB game at the end of 75 games, than in riskier games like 9/6 Double Double Bonus (DDB). However, in a more volatile game, like DDB, you can hit a secondary jackpot, like four aces with a kicker (2,000 credits) and then cash out. You’ll still be 80 credits behind with GP, but you’ll have 75 chances to have a big win. (The odds of getting four aces with a kicker are more than 1 in 16,000, definitely a long shot.) Notice that you still lost money in traditional play, since you went from $20 to $15, but you’re better off than in GP where you have no money to cash out.

Analyzing The Math: The way to determine how many hands you can play on a specific amount of money (on average) is to determine the long run cost of each hand and then divide your stake by this amount. Following is an easy example.

The game is 9/6 JOB with an ER of 99.5439%. Your personal ER is 99.2%, since you make some mistakes. The casino has a .8% edge. (100%-99.2% = .8%; converting .8% to a decimal is .008.) Your bet is $1.25 each hand on a quarter game, assuming a max bet. Each hand will cost you one cent. ($1.25 x .008 = $0.01.) At a cost of a penny per hand with a $20 stake, you can play 2,000 games of 9/6 JOB, even with a lot of mistakes, over the long run. ($20/.01 = 2,000; to check your work 2000 x .01 = $20.)

With this in mind, consider what the casino is giving you for your twenty, 75 hands and zero credits instead of 80 credits or a long term average of 2,000 hands for the same $20.

You may wonder why you seem to go through so many twenties without playing close to 2,000 hands in the short term. Partly it’s because the hands that make you healthy are infrequent, even in relatively non-volatile games like 9/6 JOB. *For example, a royal only occurs once in 40,000 hands, but accounts for 1.98% of the ER, four of a kind once in 400 hands and accounts for 5.91% of the game’s ER, and a full house once in 87 hands, but represents a whopping 10.36% of the ER. Failure to get any of these three infrequent hands, entirely possible in the short run, removes a huge 18.25% from the short term ER. *Note that the actual figures are 1 in 40,390.55 (royal), 1 in 423.2722 (four of a kind) and 1 in 86.86431 (full house).

The Games: Volatile games like DDB are more likely to have short term results that deviate from the games long term ER. That’s because the more volatile, the greater the likelihood of relying on high-paying infrequent hands to achieve the game’s ER. For GP you’re better off with a more volatile game so you can make a big hit, even though it’s infrequent, and leave. GP allows you to cash out anytime you want, but you’ll lose your remaining games. If the ER gives the house an advantage anyway, it’s more likely that you’ll lose credits than win by playing the remaining hands after your big hit. Of course the more hands you get for your twenty on volatile games, the better. You’ll get more chances to make an infrequent winning hand when you have more games or chances. Unfortunately, Station casinos in Nevada piloted GP on low risk games and even used downgraded pay schedules, like 8/5 JOB. All of these casino advantage conditions add to the dissatisfaction of players.

The reason you can’t switch machines or games, even on other devices with GP is that the number of games you buy depends on the base game you selected. For example, you may be offered 200 games of JOB for $40, but only 150 games of DDB, a more volatile game, for the same amount of money. They don’t want you taking your ticket purchased for 200 JOB games, changing machines and selecting DDB. Nor do they want you purchasing 200 JOB games and switching to DDB on the same device. In general, the more volatile the game, the fewer games you’ll be able to buy.

The big picture is that you’re better off with more “hit and run” hand possibilities rather than having to rely on the royal to get ahead. This translates to looking for the most hands on the most volatile game you can find if you’re going to play GP.

Strategy: If you play a conservative game like JOB, then you’re likely to end up rather close to your original credits, that’s 80 for traditional play and 0 for GP, after playing a relatively few games, like 75. However, if you’re into negative territory and running out of hands, then you have to deviate from basic game strategy to cash out credits. For example, if you have one hand left and you’re dealt two pair, you’d normally keep both pair in JOB to go for the full house. If your credit meter is -50 you should go for four of a kind (hold one pair) because with a full house you’d still not cash out credits. There are common sense deviations from basic strategy like this, but no formal strategy has been written. It would be very difficult for me or anyone else to write a formal strategy and almost impossible to make it useable.

Future Applications: Guaranteed Play could be an ideal vehicle to introduce new options or as a promotional tool to draw more players to video poker or other games. (Remember Bob Stupak’s Vegas World coupons?) There really was a lot of merit to what both Jay Walker and John Daley had to say. Video poker players are constantly saying that they don’t care if they lose the money they came with but they do want some playing time. Also, it’s a good format for targeting conventioneers who are infamous for coming to Vegas with one white shirt and a twenty and leaving town with both. Why not separate the convention visitor from his twenty?

Promotions: The original idea of using Guaranteed Play for promotions was an outstanding concept; say a vacation package that includes some video poker play. Some people who’d probably never play on their own might like it and try regular games on traditional devices. The casino won’t even have much to pay out, like the old Vegas World packages. Seems to be a huge value, but really inexpensive, plus it will draw more players.

New Games: Offering the GP format to introduce brand new video poker choices would be an excellent way to allow players to try something different. One reason that most new games fail is that players don’t want to invest in unfamiliar, quirky games. Many would be willing to take a shot if they were guaranteed a number of hands, especially if more than 75 games were offered for the $20. There are many other applications for Guaranteed Play as well.

Final Thoughts: Like Britney Spear’s MTV performance, there was lots of hype about Guaranteed Play. Neither was quite ready for prime time, but both have excellent potential for the future. If GP finds the right niche, then it could still be a major breakthrough for video poker and other casino games.

— Linda Boyd turned to the more profitable game of video poker after years of playing blackjack and live poker. Boyd spent many years as a mathematics educator, a career that proved invaluable in helping her design the statistical tactics featured in her book, “The Video Poker Edge.” Free strategy cards are included with her book. Purchase at www.squareonepublishers.com

 

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